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Terms and conditions


Thank you for visiting our site, please read these terms of use (“Terms of Use”) carefully before using the services of this site (the “Site”). THESE TERMS OF USE SET FORTH THE LEGALLY BINDING TERMS OF USE FOR YOUR USE OF THIS SITE (THE “SITE”) AND THE RELATED SERVICES, FEATURES, CONTENT, APPS, WIDGETS OFFERED OR ANY PURCHASES YOU MAKE VIA THE SITE.

These Terms of Use apply to all users of the Site, including, without limitation, users who are contributors of content, information and other materials or services on the Site. Your access and use of the Site will be subject to the version of the Terms of Use posted on the Site at the time of use. If you do not agree with the Terms of Use, then you do not have the right to access, view, download or otherwise use the Site or purchase and, accordingly, you should not do so.

We may at our sole discretion change, add, or delete portions of these Terms of Use at any time on a going-forward basis. It is your responsibility to check these Terms of Use for changes prior to use of the Site, and in any event your continued use of the Site following the posting of changes to these Terms of Use constitutes your acceptance of any changes. We will notify you of any such material changes by posting notice of the changes on the Site, and/or, in our sole discretion, by email.


Altered Ego Salon reserves the right to change the terms, conditions, and notices under which the Altered Ego Salon Web Site is offered, including but not limited to the charges associated with the use of the Altered Ego Salon Web Site. You are responsible for regularly reviewing these terms and conditions.


Unless otherwise specified, the Altered Ego Salon Web Site is for your personal, noncommercial use. You must not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Altered Ego Salon Web Site, unless this is done for noncommercial purposes. Any other use of materials on this Site, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Site, without prior written permission of Altered Ego Salon is strictly prohibited. Harassment in any manner or form on any of the Altered Ego Salon Web Site, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including an Altered Ego Salon employee, host, or representative or other members or visitors on the Altered Ego Salon Web Site is prohibited. You may not upload to, distribute, or otherwise publish through the Altered Ego Salon Web Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.


PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMERS CAREFULLY BEFORE USING THE Altered Ego Salon E-STORE (the “E-Store”). The following are the terms of the agreement between Alley Cashmere (“Altered Ego Salon”) and the Buyer (“Buyer”) of any products through Altered Ego Salon’s website (the “Site”). Buyer is requested to review these terms carefully before ordering:


Buyer agrees to the terms and conditions outlined in this Online Contract (“Contract”) with respect to the goods and information provided by or through the E-Store. This Contract constitutes the entire and only agreement between Altered Ego Salon and Buyer, and supersedes any and all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the goods and information provided by or through the E-Store, and the subject matter of this Contract. Buyer agrees to review this Contract prior to purchasing anything and purchase of a good shall be deemed acceptance of this Contract.


Buyer represents and warrants that (i) the credit card information supplied is true, correct and complete and (ii) charges incurred by the Buyer will be honored by the Buyer’s credit card company and (iii) Buyer shall pay charges incurred by Buyer at the amounts in effect at the time incurred, including all applicable taxes. Buyer shall be responsible for all charges incurred through use of Buyer’s password. Buyer agrees to keep his or her password confidential and to notify Altered Ego Salon within 24 hours of any breach of this Contract or unauthorized use of the password. Altered Ego Salon does not protect Buyer from unauthorized use of Buyer’s password.


Altered Ego Salon reserves the right in its sole discretion to remove any goods for sale from the E-Store. Upon notice published over the E-Store, Altered Ego Salon may modify this Contract, or prices, and may discontinue or revise any or all aspects of the E-Store in its sole discretion and without prior notice. Modification of this Contract will be deemed effective upon publication on the E-Store with respect to transactions occurring after said date.


Altered Ego Salon reserves the right in its sole discretion to refuse service at any time. Sale of any goods is subject to availability. INDEMNIFICATION Buyer agrees to indemnify, defend and hold Altered Ego Salon and its affiliates, licensors and suppliers harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, related to a Buyer’s violation of this Contract or use of the E-Store.


After Buyer’s order has been submitted, a page will be displayed confirming that the order was received. An email confirming receipt of the order will also be sent to Buyer shortly after the order is submitted. If an order confirmation does not arrive within 24 hours after submission, Buyer shall contact Altered Ego Salon via email at  for assistance. Altered Ego Salon orders are shipped on business days (Monday through Friday 8:30-17:30, excluding major holidays). All orders are subject to authorization. Only authorized orders will be processed and shipped. If an order was not shipped, was incorrectly shipped, is missing a product or contains a damaged or defective item, Buyer shall contact Altered Ego Salon  via email at for assistance.


We believe that we can work together with our customers to make every purchase a positive experience. In the event you are not satisfied with your purchase or have any concerns, please follow the guidelines outlined in Altered Ego Salon’s return and refund policy below. Terms and Conditions for Products Purchased Online For defective items If a product purchased on the E-Store is defective customer shall contact Altered Ego Salon  via email at, within 15 days of receipt of product. In order to process its request, the customer shall provide a detailed description of the defect, pictures if possible and the original order number. Altered Ego Salon   will replace the defective item or item’s part (ie.pump) at no charge. Altered Ego Salon  reserves the right to pick up any defective products from the customer to further investigate the defects in question. Not satisfied with the product If a customer is unsatisfied with a purchase made on the E-Store, customer shall contact  via email at, within 15 days of receipt of product. Altered Ego Salon   will offer the customer an Altered Ego Salon  Gift Card for the total amount of the product excluding shipping charges and taxes. In order to process its request, the customer shall provide the original order number and confirm any personal information necessary to issue the Gift Card. Altered Ego Salon   reserves the right to pick up any products from the customer that are deemed unsatisfactory. For missing items in an order If a customer received incorrect items in their order, customer shall contact Altered Ego Salon  via email at, within 15 days of receipt of the order. will send out the correct products immediately, and reserves the right to pick up the products that were sent in error in order to have them returned back to the company. For Styling Tools Purchased online


Products ordered online are not for resale. As such, Altered Ego Salon reserves the right to limit order quantities per item and the total value of products ordered per day and per month.


All prices on the E-store are in US dollars. Buyer agrees that all orders shipped by Altered Ego Salon are subject to sales tax.  Tax is estimated at the time an order is placed and a final calculation of the actual sales tax will be reflected on Buyer’s order confirmation e-mail and packing slip.


For any questions on how to order or the status of an order, please contact Altered Ego Salon , Monday to Friday 9:30-18:30, via email at for assistance.


Altered Ego Salonl may, in its sole discretion, change these Terms (including all applicable terms, conditions, limitations and requirements on the website), without notice to you. If any change to these Terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or terms and conditions. Your continued participation after we change these Terms constitutes your acceptance of the changes. If you do not agree to any changes, you must cancel your Auto-delivery.